If customer clear database and encounter message "Source: Microsoft VBScript compilation error" : Jackpot Digital

If customer clear database and encounter message "Source: Microsoft VBScript compilation error" Print

Modified on: Wed, 31 May, 2017 at 4:19 PM

If you recently clear database and encounter message "Source: Microsoft VBScript compilation error" please follow the instructions below.

I’ve attached a new ppDiag.txt to this e-mail.

Please login to the PokerPro server as ppAdmin and copy new ppDiag.txt file to the PokerPro server’s desktop (overwrite any existing files)

1. Once on the server’s desktop, rename ppDiag.txt to ppDiag.vbs (Right-click ppDiag.txt > Rename).

2. Double-click ppDiag.vbs and click Yes to run the tool. You'll eventually receive a "Process Complete" message. A file named OUTPUT.ZIP will automatically be created and saved to the desktop. This may take several minutes, please do not close any windows that may pop up.

3. Please attach OUTPUT.ZIP on your response to this e-mail.

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If customer clear database and encounter message "Source: Microsoft VBScript compilation error" Print

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